Privacy Policy

FerixAI ("we", "us", "our") operates the website www.ferixai.com and provides AI visibility and local content publishing services for businesses. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.

We collect the following categories of information:

• Account information: your full name, email address, and password when you create an account.
• Business information: business name, category, town or city, and optional product descriptions you provide when creating a campaign.
• Usage data: pages visited, actions taken, and technical data such as browser type and device information collected through cookies and similar technologies.
• Communications: messages you send to our support team.

We use your information to:

• provide, operate, and improve our services;
• create and publish campaign content for your business as requested by you;
• manage your account, subscriptions, and promo codes;
• respond to your support requests;
• send essential service communications;
• comply with legal obligations.

We process your personal data on the following legal bases: the performance of our contract with you, your consent where required, our legitimate interests in operating and improving our services, and compliance with legal obligations under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

We do not sell your personal data. We may share your information with trusted service providers that help us operate our platform (such as hosting, database, and content publishing providers), strictly for the purposes described in this policy and under appropriate data protection agreements. Published campaign content (business name, category, city, and article content) is public by design, as the core purpose of the service is to increase your business visibility.

We retain your account data for as long as your account is active. Campaign content remains published for the duration of your plan and may be removed upon request. You may request deletion of your account and associated personal data at any time by contacting us.

We use essential cookies to keep you signed in and to operate core site functionality, and analytics cookies to understand how the site is used so we can improve it. You can control cookies through your browser settings.

We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), access controls, and secure infrastructure provided by our hosting partners. No method of transmission over the internet is 100% secure, but we work to protect your data using industry best practices.

Under applicable data protection law, you have the right to access, correct, delete, or port your personal data, to restrict or object to its processing, and to withdraw consent at any time. To exercise any of these rights, contact us at support@ferixai.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

Our services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the service after changes means you accept the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, contact us at support@ferixai.com.